Meet the FiSH team…


Arlene Coutts

Arlene Coutts

Executive Director

Arlene’s role is to develop and promote FiSH as well as providing leadership. She also runs fundraising activities and oversees our accessible transport operation. Additionally, she welcomes new volunteers, runs our Parkinson’s pub lunches and helps with wheelchair hire.

Liz Dallas Ross

Liz Dallas Ross

Befriending & Wellbeing Manager

Liz is the person to contact for new referrals to FiSH; introducing people to the multitude of FiSH services. This includes ‘befriending’  home visits and phone calls. She also coordinates FiSH activities for people with memory loss or dementia.

Deborah Carter

Deborah Carter

Transport & Projects Manager

Deborah manages the transport team of volunteers and staff and the logistics of getting members to and fro in our buses. She is also our graphic designer and produces and edits the bi-monthly newsletter, posters and all fundraising material. She also arranges outings.


Sally Godstone

Sally Godstone

Administrative Assistant

Sally assists the transport manager and is responsible for organising the Shopping Bus, Good Afternoon Choir and StarFish. She enjoys meeting and listening to the life stories of our members and volunteers which are published in our FiSH bi-monthly newsletters.

Our bus drivers

Always sporting a cheerful smile,our drivers transport everyone carefully and punctually to a range of FiSH activities in one of our three FiSH buses named Jenny, Nicola and Andy. Whether it’s bringing them to a Tuesday talk, taking them shopping at Sainsbury’s, discovering a Surrey pub for lunch or driving to a stately home as a FiSH activity – or providing transport for another charity’s outing – they are a warm, friendly willing team hugely appreciated by everyone and they go overboard to do what they can to help our passengers, make them feel comfortable, and get them where they want to go!

Our trustees

Our Trustees are committed to acting in the best interests of FiSH, setting the strategy, ensuring its financial stability, making key decisions and overseeing the running of the charity.

Richard Williams


Richard became Chair in 2023.  He also sits on the FiSH Funding and Finance committee. He is a Chartered Accountant and a retired banker. Most of his career was spent in the city, with a three year stint in Hong Kong which included witnessing the handover to China. He served for six years as a non-executive Director of a local sports club and in his spare time enjoys Golf, Padel Tennis and Bridge. Richard and his family have lived in Barnes for nearly 30 years and he and his wife are both FiSH volunteers.

Sue Preston

The lead Trustee on governance and policies. She is a Chartered Accountant and a Chartered Tax Adviser. She worked in the oil industry for a number of years before taking a career break and moving to the Far East. Since her return to the UK she has worked for a number of not for profit organisations. She has a wide experience of not for profit accounts and a particular interest in governance. Sue has lived in East Sheen for over thirty years.

Jean-Louis Evans

Lead Trustee - Transport

Jean-Louis has lived in Mortlake and East Sheen for 40 years, and started driving buses for FiSH as a volunteer in 2018. He has a particular interest in the care of patients with dementia and Parkinson’s. He held Marketing and General Management positions in a number of industrial and engineering organisations during his career, as well as non-executive positions in the not-for-profit sector.

Sue Nix

Lead Trustee PR & Communications

Sue began volunteering for FiSH in 2021 after leaving her full-time job in broadcasting. Her BBC career spanned more than 40 years, including many years in senior editorial roles and she has a wealth of experience in network television news, and the leadership and management of large teams. Sue has lived in Barnes for 27 years with her husband (also a FiSH volunteer) and has two adult sons. She is also a regular FiSH “helpliner” and participates in many FiSH events.

Anne Raikes

FiSH Treasurer

She has lived in Barnes and SW London for more than 40 years. She is a qualified Chartered Accountant although switched to investment fund management from which she eventually retired in 2014. She has been involved in setting up a charity and has served as treasurer for three others. Anne first volunteered for FiSH in 2019 after qualifying as a bus driver. She very much enjoys and is kept busy by her children and grandchildren. She is also a keen choral singer.

Kate Rennoldson

Kate lives in Barnes and began volunteering for FISH during a career break in 2018. During the Covid pandemic, she helped the staff team to review their processes around the administration of the many expense claims for shopping, and has continued to support the administration of the accounts. She is a management consultant by profession, and brings expertise in business and financial analysis, strategy and planning. Alongside volunteering for FISH, she volunteers in several roles in the sport of rowing, including as a coach and as an administrator for competitions including the Fours Head.


Melanie Payne

Lead Trustee - Risk Management

Melanie began her career with John Lewis as a graduate trainee on the shop floor. She has since spent more than 16 years in Commodities trading, holding various roles from heading up operational teams managing day to day movements of oil tankers and storage terminals, to COO for European Oil with Morgan Stanley.
She has lived in Barnes since 2010 with her husband and young daughter. She is a keen horse rider and has given a Tuesday Talk on Side Saddle riding

Revd Jonathan Haynes

Jonathan represents the local churches on the FiSH board of trustees.  He has been vicar of Christ Church East Sheen in the Mortlake team ministry since September 2022.  Previously, he was a curate in the parish of Putney.  Before ordination Jonathan worked as a professional actor.  He’s delighted to be continuing the close association with FiSH and local churches and is keen on fostering and nurturing those relationships.  Jonathan, as do his clergy colleagues, believes that caring for older people is one of the greatest privileges and challenges facing our society today. He is honoured to be serving an organisation such as FiSH which meets crucial needs in the community. 

Cheng Yoe

Cheng has lived in Barnes since 2020 and started as a volunteer during that year, mainly shopping and driving. Before that Cheng, an electrical engineer, ran his own company for 33 years, which he sold in 2018. The skills he brings to his role as a trustee are sales, marketing and HR. His hobbies are playing tennis, padel and recently bridge.  In his spare time he enjoys watching rugby and football. Cheng is married with 2 children and 3 grandchildren and has a keen interest in helping older people.