NHS Complaints
The NHS Complaints Advocacy Service replaced the Independent Complaints Advocacy Service (ICAS) in March 2013. The service can help people to raise a concern about NHS care or treatment. It is free, confidential, independent of the NHS and available to all residents of Richmond upon Thames. NHS Complaints Advocates can support people in many different ways, some of these being to explore the options available to them at each step of the complaints process, help them to write letters to the right people and prepare them for meetings and also attend with them if necessary.
For further information click here.
The NHS Complaints Advocacy Service replaced the Independent Complaints Advocacy Service (ICAS) in March 2013. The service can help people to raise a concern about NHS care or treatment. It is free, confidential, independent of the NHS and available to all residents of Richmond upon Thames. NHS Complaints Advocates can support people in many different ways, some of these being to explore the options available to them at each step of the complaints process, help them to write letters to the right people and prepare them for meetings and also attend with them if necessary.
For further information click here.
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Phone and Doorstep Scams
We hear about phone and doorstep scams in Barnes, Mortlake & East Sheen far too often. Richmond Council and the Metropolitan Police are urging people to be vigilant of potential phone scams, with £100,000 lost in the London Borough of Richmond in the last six months and at least 70 people falling victim to a scam. Please watch the video and share it with others! |
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