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Does it cost anything to join FiSH?
There is a yearly subscription of £15 to register as a FiSH user. This gives you access to help from volunteers who have all been DBS checked. A newsletter will be posted to your home three times a year. However, the subscription does not cover our costs and we rely on donations to enable us to maintain and develop our services. How often can I ask for help? FiSH has over 400 registered users. To enable us to service the needs of as many people as possible, we ask you, under normal circumstances, not to request help more than once a week. However, we rarely say no, but may refer you to other sources of help if appropriate. Is there anything I can't ask FiSH to help with? FiSH does not offer personal care, help with medication or cleaning. FiSH is unable to provide financial support. Are FiSH volunteers trustworthy? All of our volunteers are DBS cleared and we take up references for all volunteers before accepting them. Training is provided to ensure volunteers are both competent and confident to provide help and assistance. What if I live outside the FiSH catchment area?
The FiSH 'service' area covers Barnes, Mortlake and East Sheen. All FiSH clients must live in one of these areas as a resident of the London Borough of Richmond upon Thames. However, if you live outside the FiSH area, each area of Richmond borough has its own neighbourhood network: Ham & Petersham SOS - Ham & Petersham Hampton & Hampton Hill Voluntary Care Group - Hampton, Hampton Hill & Hampton Nurserylands HANDS Twickenham - Twickenham & St Margarets Kew Neighbourhood Association - Kew Richmond Good Neighbours - Richmond Teddington & Hampton Wick Voluntary Care Group - Teddington & Hampton Wick Whitton Network - Whitton & Heathfield |
If you are not yet a member of FiSH, click on the button below for an application form.
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FiSH Helpline
Our Helpline is open Monday to Friday from 09:00-12:00. Please do make use of this by calling 020 8876 3414 if you need help with transport for medical or social appointments or if you need some shopping done. Although we cannot help with personal care, we can help with simple things around the home like replacing light bulbs, occasional gardening tasks or at other times when you just need a useful helping hand. Please call as early as possible in the day and, for medical appointments, please try and give us at least two days’ notice.
Our Helpline is open Monday to Friday from 09:00-12:00. Please do make use of this by calling 020 8876 3414 if you need help with transport for medical or social appointments or if you need some shopping done. Although we cannot help with personal care, we can help with simple things around the home like replacing light bulbs, occasional gardening tasks or at other times when you just need a useful helping hand. Please call as early as possible in the day and, for medical appointments, please try and give us at least two days’ notice.
"I am so grateful for the help given to me by FiSH and the friendly spirit in which help is given.” (FiSH Client)
